Work With Us

rECRUITING nOW

Would You Like To Work With Us?

careers at Towcester Racecourse

Would you like to become part of the team delivering the finest quality service to our guests in our exciting new venture?

Whether you work as part of our front-of-house team or behind the scenes in one of our support teams, our focus is to always exceed our guests’ expectations by creating a day to remember. We’re looking for enthusiastic, smart, professional people who have a passion for service, love working with people, have great communication skills, a good work ethic and an eye for detail.

We have lots of exciting new job opportunities available with hours over a variety of days, evenings and weekends.

For our latest vacancies, please see below & email us on: events@towcester-racecourse.co.uk with your phone number to arrange an interview.

Please no agencies.

Role Description

We are seeking a Reception, Reservation Bookings and Administration Assistant to provide front of house services and administrative support.

You must be a team player and be prepared to be flexible due to the nature of our site activities.

As Towcester Racecourse Reception and Administration Assistant you will play an essential role in delivering a wide range of crucial support services to building occupiers and visitors. This will include responding to telephone and email enquiries, providing a focal point for customers. Further, you will provide support to the building by providing access, booking visitors, maintaining lists, raising faults, and supporting the events and operations manager. As well as general administrative support by processing orders, communicating with customers, selling hospitality packages, and working as a team to ensure the efficient day to day running of a busy office. The post plays a crucial role in organising key meetings and using the ResDiary package for events and hospitality bookings.

This is 32 hours, to cover 2 weekends in 4 and 1 late evening per week or and the business needs.

This post is offered as permanent following a probation review after 3 months.

You will be required to send a covering letter/supporting statement, CV, and the details of two referees as part of your application. Applications should be posted to events@towcester-racecourse.co.uk

It is anticipated that interviews will be held in the New Year.

Required Skills

  • Previous experience in a similar role in hospitality or a restaurant environment
  • Knowledge of ResDiary System
  • An exceptional telephone manner as well as being a natural communicator
  • Excellent written skills and a good command in English
  • Ensure accurate recording of customer data
  • Be highly professional and articulate at all times
  • Have an excellent understanding of the menus and reservations packages we offer
  • Have superb time management skills and ability to prioritise tasks
  • Work with the Restaurant team to ensure the smooth running of bookings and events.
  • Work closely with the Reservations team to ensure the bookings are clear and precise.
  • You will be motivated and enthusiastic
  • Previous experience of customer support to an extremely high level.
  • Organised, able to use various electronic systems, an excellent communicator, flexible and able to develop the role to meet the requirements of the business.

This is a broad ranging support role.

Role Description

We’re looking for hard working individuals to join our weekend teams working our admission entrances and tills. This role is ideally suited to people with hospitality/retail experience.

You’ll be part of a team that supports the onsite events and leisure team, dealing with sales at the tills or managing customers at the door.

This work usually covers late afternoons into the evening and similar weekend work.

Would be ideal for a local person wanting part time work with light hours.

You will be required send a covering letter/supporting statement, CV, and the details of two referees as part of your application. Applications should be posted to events@towcester-racecourse.co.uk

It is anticipated that interviews will be held in the New Year

Required Skills

  • Excellent organisation skills and meticulous attention to detail together with engaging customer service skills are of paramount importance.
Roles Available (x) Required Skills Role Description
Administration Assistant (1) Previous experience in a similar role in hospitality or a restaurant environment Knowledge of ResDiary System • An exceptional telephone manner as well as being a natural communicator • Excellent written skills and a good command in English • Ensure accurate recording of customer data • Be highly professional and articulate at all times • Have an excellent understanding of the menus and reservations packages we offer • Have superb time management skills and ability to prioritise tasks • Work with the Restaurant team to ensure the smooth running of bookings and events. · Work closely with the Reservations team to ensure the bookings are clear and precise. · You will be motivated and enthusiastic · Previous experience of customer support to an extremely high level. · Organised, able to use various electronic systems, an excellent communicator, flexible and able to develop the role to meet the requirements of the business. · This is a broad ranging support role.
Bar Staff (8) Good communication. Confident with customers. Can work in a busy environment. We are looking for enthusiastic and confident Bar Staff. We are looking for candidates that are eligible to carry out the sale of alcohol due to legal requirements. If you are a confident person, that works well in a team, why not apply for our Bar Staff position. Part-time to full-time positions available. Offering a competitive hourly rate.
Betting Cashier (10) Good communication. A proficiency in confident customer service. Good initiative and quick decision-making skills to deal with a range of situations. Dependable maths skills will be required. Job responsibilities will include dealing with customers responsibly, accepting and paying bets, maintaining a high level of hygiene and tidiness in your workspace, and balancing your takings at the end of the day. You will be required to use a static or mobile betting terminal across the racecourse. Being vigilant with Gambling Law Compliance will also be a strict part of your responsibilities.
Front of House Good communication. Confident with customers. Can work in a busy environment. Here at Towcester Racecourse, we are looking for people that are confident with a customer-facing role. If you work well in a team and are able to communicate effectively, why not apply for our Front of House position.
Admission and Housekeeping Staff TBC Here at Towcester Racecourse, we are looking for some staff that would like a few hours a week. Positions: Admission staff: We are looking for people to manage the admission entrance House Keeping: We are looking for staff to work around the site doing the general house keeping Hours: 3hrs a day - Tuesday, Friday, Saturday and Sunday’s for 3hours
Betting Staff Good communication. Customer Service confident. Confident with handling money. Here at Towcester Racecourse, we are looking for Betting Cashiers to join our Team. If you are confident handling money, are confident with customers and can work in a busy environment, why not apply for Betting Cashier positions. Evenings and weekend work, hourly rate to be discussed.
Sous Chef (1) TBC TBC
Assistant Chef (2) TBC TBC
Kitchen Assistants (2) TBC TBC
Kitchen Porter (2) TBC TBC
Restaurant Manager (1) TBC TBC
Assistant to Restaurant Manager (1) TBC TBC
Waiters/Waitresses (8) TBC TBC
Restaurant Manager (1) TBC TBC

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Towcester Racecourse, London Road, Northamptonshire. NN12 6LB Towcester Racecourse is located on the A5, just south of Towcester. The nearest train and bus stations are Milton Keynes (11 miles) and Northampton (11 miles). For information on all train services please contact National Rail enquiries on 08457 484950 or visit their website at www.nationalrail.co.uk For information on all bus services please contact Stage Coach on 01604 676060 or visit their website at www.stagecoachbus.com

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